We accept the following payment methods:

Visa | Master | Apple Pay | Google Pay | Paypal | Alipay | Atome | PayMe | FPS | Octopus | AE | Union Pay | iDEAL | Bancontact | GCash | Touch'n Go | Kakao Pay

OK. Chyaaa offers Alipay, PayMe and Octopus as payment platforms.

*For PayMe or Octopus payment, please go to the messaging software on the site and click PayMe or contact us to receive the Octopus payment link to make the payment.

The biggest advantage of using Atome is that the order can be paid in 3 installments, no interest is charged, and refund services are also supported.For example: The order amount is , and the user pays 30 yuan every month until the total order amount is paid within 3 months.Only users must register an account with Atome to use the relevant services. For details, please visit: https://www.atome.hk

If your payment does not go through, please check whether the payment information is correct (such as card number, security code and billing address, etc.) or directly use other payment tools.

Hong Kong and Macau: 2-3 business days

Mainland China: 4-10 business days

Other countries and regions: 7-24 business days
United Kingdom / Ireland / Australia / Canada / Malaysia / Singapore / Japan / Taiwan / France / Vietnam / Philippines / Germany / US / Poland / Netherlands / Thailand / Luxembourg / Finland / Spain / Sweden / Italy / Denmark / Norway / Hungary / Switzerland / Austria / Belgium / Türkiye / Portugal / Greece / Czech Republic / Croatia / Bulgaria / Estonia / Latvia / Lithuania / Romania / Slovakia / Slovenia / New Zealand / Russia / UAE / Saudi Arabia

Shipping costs will vary by region/countries. Please【click here】to know the rate.

 

Order processing takes 1 to 2 business days (Hong Kong time).As soon as your package ships, you will receive a shipping notification email with a tracking number.If you use the phone number to receive the notification, you will receive an SMS message to notify that the order has been shipped.

Prices listed on the website are exclusive of import duties. 

You are responsible for import duties/taxes arising from the import destination country/region.It may happen that locally when you go to pick up the goods (depending on the customs authority) the relevant taxes will be charged. 

For the following countries, the price you see is the price you actually pay for the product:

Hong Kong SAR / Macau SAR

Chyaaa .com cannot keep up with the changing import requirements of each country, therefore, it is the buyer's responsibility to be aware of any specific restrictions.

Chyaaa.com is not responsible for merchandise that is seized or rejected at customs due to regulations or laws in the destination country.Please contact your local customs authority before placing an order to ensure that the purchased product can be imported without restriction.

please go to here Make a return request.We may ask you to provide more information, please be patient.

The item you ordered is faulty, defective or damaged (not by your fault), or the item was not what you ordered, or the quantity delivered is incorrect, within seven (7) days of the date of receipt without prejudice to secondary sales Return or exchange within.

All returned products must be from our store (online store) and have not cut off the tag, not used, not opened, not stained or damaged, and retain the original packaging materials.

If the item to be returned is shipped as part of a set or multi-pack or with a gift, the item must be returned as a complete set with other items.

Refunds will be made by way of payment.